Shipping & Returns

Ordering

The shopping cart has similar function of the offline shopping cart from the markets. 

You are able to put items during your online browsing and able to make one time final payment for multiple items. Including the online training program items.

The cart enables you to check each item price / discounted price / total delivery fee / total payment amount, same as for the goods and training programs. 

Also selecting delivery destination and checking estimated international shipping fee is available. We are the leading firm by delivering quality and value to our clients.

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Shipping

Worldwide shipment from our warehouse in Georgia by DHL. In case of online training program purchase – the delivery of login and password will be done to your email within 24 hours after purchase.

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International shipping may take up to average 5~15 business days to get delivered.
There could be a delay in shipping due to shipping courier or custom issue by countries/areas.

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Payment

You can pay for your purchase with Visa, Master, UnionPay, JCB, AMEX cards

Cancelation

You can request for cancellation of an order which is in the statuses as 'Require payment', 'Waiting for Payment', 'Payment Completed', 'Not yet shipped' or 'Preparing for shipment'. 

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For your reference, until the 'Not yet Shipped' status, you may be able to get a prompt refund as soon as cancellation request is confirmed. Unavailable to apply cancellation when the order is on delivery. 

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Please request 'Return' when it's already delivered. Return and Exchange Requests are accepted within 7 days after being delivered. Once you apply for cancellation/return, you cannot withdraw the request for international shipping order.